酒店服务评分:
4分
酒店环境评分:
4分
酒店设施评分:
3分
酒店位置评分:
4分
ExcellentLocationWestayedfromNov11-1409'.Itwashighlyenjoyableforbothofusthistimearound.Theroomhadalovelyharborview.Atthestart,we'resupposedtohavebeengivenastandardroom,butatcheck-inwe'reupgradedforfreetoasmallsuite.Thepersonatthefrontdesk(WillieFung),wasveryhelpfulfrombeginningtoend.Heneverfailedtoansweranyquesitonswehad&wasveryobliginguponourneedforaspecialaccomodationforourcheckout.Thedoorman(MichaelWong)wasaveryhelpfulindividual,whoneverstrayedfromexcellentservice&alwayshadaconsistentsmileonhiscountenance.However,whenaplumbingproblemwiththehotwateraroseinourroom,thepersonthathousekeepingsentuptoourroomtohelpwiththesituation,wasn'tverypolite&wasevenratherargumentativeattimes.Thispersonmadeitseemlikewe'redeliberatelycasuingunduetrouble&wasperhapsevenlyingaboutthesituation.Itwaseventuallyresolved,buttheentiresituationwasanunslightlyblemishonanothewisepeacefultriptoHongKong.Lastly,aneye-glasswearingmale,tall,mediumbuild,late30s-mid40s,wholookedtobeasupervisorbehindthefrontdesk,neveroncemadeeyecontactwithanyofthehotelguestswhocameuptothefrontdesk,neversmiled,lookedveryimposing&condesending,&lookedlikeasemi-permanentconstipatedlookwasplasteredonhisfaceatalltimes.Anindvidualsuchasthisshouldn'tbeallowedtoworkatthefrontdesk,butshouldbeadvisedtogobacktotrainingortakealessonortwofromthedoormanmentionedearlierintheparagraph.Onthewhole,weenjoyedourstayatthishotel&wouldmostdefinitelyreturnagaininthenearfuture.Although,thereweresomeminordesignflawsinthestructureofthebathroom.Nothingmajor,todetractfromtheroom,butissomethingthatcanbelookedat&improvedinthefuture.ie:Hairdryerveryinconvienent¬enoughtowelracks(onlyone&toofarfromtheshower).Onefinalnote,therestaurantonthesamesideofthestreetasthehotel,butattheothercorner,thefoodwasbelowaveragefortheexorbiantpricescharged.Itwaswaytoocrowded&noisyforustoendureforaprolongedperiodoftime.Pleasetakenote,it'snottherestaurantattachedtothehotel,butratherabout2-3doorsdown.Finally,transportationisveryconvienent;especiallythetramsthat'lltakeyoutoallthemajorareasinHongKong&provideseasytransfertoKowloon&Macau.